In the event you’re unhappy with what you have received, you should inform Go Print immediately and in writing via email within 3 days of receipt of the goods. Please describe the fault with your order – photos can be extremely helpful. On agreement with Go Print, you should return the order or faulty items to us at our address. If a fault is already clear, we may offer to collect the parcel.
If we are responsible for a fault, we will offer to either refund or reprint your items. This does not affect your statutory rights as a consumer. Customised goods cannot be returned or exchanged due to incorrect fitting, or if goods have been worn or washed.